Shipping Policy
Effective: June 2026 · Duncan, BC, Canada
Every order is packed and shipped by hand from Duncan, BC, on Vancouver Island, via Canada Post.
Where We Ship & Rates
| Destination | Shipping Cost |
|---|---|
| Canada | Free |
| United States | $15 CAD flat rate |
If you're outside Canada or the US and would like a piece, email us at [email protected] for a shipping quote before ordering.
Processing & Delivery Times
- Handling: orders are prepared and shipped within 1–3 business days.
- Canada delivery: typically 3–7 business days after shipping.
- US delivery: typically 5–12 business days after shipping.
Delivery times are estimates provided by Canada Post and can vary during holidays or peak periods.
Tracking
Where tracking is available, we'll email your tracking number once your order ships so you can follow it to your door.
Customs & Duties
US and international customers are responsible for any customs fees, duties, or taxes charged by their country. These are not included in the item price or shipping cost.
Lost or Delayed Packages
If your package hasn't arrived within the estimated window, email [email protected] and we'll help trace it with Canada Post.
Contact
Shipping questions: [email protected]
Rama's Beaded World · Duncan, BC, Canada